What types of files do you accept?
Vector art built in Adobe illustrator is the best to send us, but we have a wide range of file types we can use. We accept all files formats in Adobe Photoshop and Illustrator. We currently Have the latest version of Adobe Photoshop CS4 and Illustrator CS4. We cal also accept any file saved as a .tif, .jpg or .png file aslong as they meet the resolution requirements. We use both PC and MAC platforms. (Please make sure that the text is converted to outlines/curves to avoid font problems).
[ Top ]
How much does it cost for Studio Tee to design my artwork?
We have no art fees for simple and standard art with your custom garment order. Studio Tee reserves the right to apply a $199 art charge for complex art.
[ Top ]
How do I upload my art?
You can upload your artwork by Clicking Here.
[ Top ]
What happens when I upload my art?
When you upload your art, it is sent to us to view! We take a look at it and email you back within 24 hours with questions or comments. If you have questions, you can include those in the comments section before uploading your artwork.
[ Top ]
What if my job is complex?
Studio Tee is happy to take on your complex job! Understand however, there may be a $199 charge if your job is complex.
[ Top ]
What type of media do you accept files in?
We can accept files placed on USB drives, external harddrives, CD-ROMS, and even zip disks or floppy disk. You can also email us artwork (info@studiotee.com). (Zipped files would be recommended for artwork sent by email).
[ Top ]
What resolution should I save my images/files?
We recommend that the file or image to be at least 150dpi. But for the best quality print, we recommend 300dpi.
[ Top ]
Can you match PMS colors for screen printing?
PMS colors are designed for paper ink to be placed on white stock. You may indicate what PMS color you would like and make one of two choices:
- Choose a stock t-shirt ink color that is close to the PMS color.
- Pay extra for a PMS color match, but understand it cannot be guaranteed to be exact on a textile, especially if it is not screen printed on white.
[ Top ]
What happens if the color of ink isn't exactly what I viewed online?
Ink colors may vary depending on your computer monitor. The colors will be close, possibly varying by a shade or tint of a color. If you are interested in having a printed color chart sent to you please email us.
[ Top ]
How do I know the correct print dimensions?
Studio Tees largest print dimension is 19" tall and 15.75" wide, however the standard t-shirt print is 15.75'' tall and 15.75" wide. Print dimensions are really dependent on the location and detail of the design. Studio Tee's art department can help you size your design for the look you are trying to achieve.
[ Top ]
Where can I print my design?
Please view this link for our most common print locations. If you have a special request please email a representative or upload your artwork.
[ Top ]
Can you do an all over print?
Studio Tee prints on finished garments using a standard screen print press, so we are UNABLE TO PRINT ON THE ENTIRE GARMENT.
[ Top ]
Can I get a catalog?
Yes! Right now you can see our easy to use online catalog. We carry a large variety of products from a number of vendors who can find almost anything you need.
[ Top ]
I am starting a company. Do you sell wholesale?
Yes, Studio Tee products are priced at wholesale pricing. We offer lots of extra services that appeal to many new apparel companies. Some of our most popular services are fulfillment, bagging, tagging, and folding/labeling. Ask a sales representative for additional information.
[ Top ]
Is there a minimum order?
Yes, we have 12-piece minimum order for screenprinting. Please contact a Customer Service Representative for more information and unique situations. Our minimum on all of our offset printing is 1000.
[ Top ]
Are the prices on the quote system accurate?
The screenprinting prices are 100% accurate according to your specifications!! If you enter in the correct information, you will get the correct price for your project!
Although we try our hardest to give you accurate quotes online for embroidery, its not as easy as screenprinting. Embroidery prices are based on the number of stitches in your design, so the prices online are just an estimate based on our standard stitch counts. To get a 100% accurate quote on embroidery, you can Upload your artwork and we will be happy to get you a quote.
[ Top ]
How/When do I pay?
Studio Tee requires 100% down before your order is placed. We do not however print ANYTHING without your approval, so you get to check over everything before its processed.
[ Top ]
What happens if I cancel my order
If you cancel your order, we have a $50 cancellation fee as well as a 20% restocking fee for ordered garments.
[ Top ]
How do I order?
You can order multiple ways! You can send us an email, you can do a quote and click Start Your Order or you can call us at 562.961.3322 between the hours of 9am-6pm PST Monday-Friday. These are just a few of the ways that Studio Tee makes ordering nearly effortless.
[ Top ]
Do I have to get all the same size?
Of course not! You can order multiple sizes! They can even all be on the same order, which gets you a better price, as long as we can print the same size design on all of them.
[ Top ]
Do I have to get all the same color garment?
Nope! You can get multiple colors within the same order as long as the ink colors and design remain the same.
[ Top ]
Are white garments cheaper than colors?
Yes, white garments are a little bit less expensive, but not by much! If you want a colored garment but are looking to reduce your cost, reduce the number of ink colors instead!
[ Top ]
How do I get a quote?
You can get instant quotes 24 hours a day, 7 days a week (Yes, even Holidays!) with our Online Quote System. You can check out our online catalog and pick any garment you want!
[ Top ]
How long will it take to receive my order?
This varies between jobs. For screen printing job with quantities under 500 will be 5-7 working days after you have approved artwork. Quantities over 500 can take up to 10 working days after you have approved artwork. For business cards, postcards, 3 to 5 working days stickers, bookmarks and short run (under qty 5,000) of brochure/flyers, it is 7-10 working days. Your order will ship on the next business day. Delivery time varies depending on your location.
[ Top ]
Need your order within a week?
No problem, rush services are available. We will do whatever it takes to ensure timely delivery of your garments. Call today!
[ Top ]
Are there any setup charges for offset printing?
No. You only pay for the item you ordered plus shipping. You do not pay setup, backside print, or UV coating charges. If you need artwork designed then you can contact our graphic designers for help.
[ Top ]
What Size should I set my business cards?
The cards should be setup to 3.75" x 2.25" which will be trimmed to the standard 3.5" x 2". For all other sizes please add .125" around the file for bleed.
[ Top ]